Customer Service
Products and Pricing
- All prices is quoted in Singapore dollar(SGD).
- We use nett pricing and DO NOT charge GST.
- We reserve the rights to make any changes to the pricing we offer in this site.
- Do note that swatches of product colours and fabric patterns depicted on this site may not be a true representation of the actual product due to the different screen settings of individual computers.
Ordering
- Once an order has been confirmed and submitted, cancellations will not be allowed.
- If you have any special requests or instructions for us to take note of or you have any special message for your recipient if you are buying a gift, do let us know! We will be happy to attach a card with your special message at no charge at all.
- If you have opted for registered mail, tracking number will be emailed to you so that you can track your delivery status at anytime.
- We will do our best to have your orders processed within 3 business days and shipped within 2 business days upon receipt of payment.
- Please direct your orders to princessecollections@gmail.com
Dollars and Cents
- All payments are to be made in Singapore Dollars.
- At the moment we only allow bank transfer (internet banking, ATM) we will be working on other options in future. Kindly make all payments to POSB savings account 029-20904-9.
- Please email us after you have paid through bank transfer with your transaction reference number.
- Once the above has been received and verified, we will ship your order within 3 business days.
- Orders not paid within 7 days will be released for sale.
